After testing AI customer service automation platforms across high-volume...

https://uniform-wiki.win/index.php/Salesforce_Einstein_AI_Agent_Assist_%E2%80%93_Why_It_Still_Needs_Humans

After testing AI customer service automation platforms across high-volume teams, I've seen some hit 70% task automation in just a week. But don’t expect them to fully resolve complex issues—most still assist agents instead of replacing them