AI voice agents are improving phone support by reducing end-to-end latency,...
https://holdensimpressivethoughts.lumenforgex.com/posts/is-it-better-to-resolve-70-and-handoff-cleanly-or-aim-for-80-resolution-rate
AI voice agents are improving phone support by reducing end-to-end latency, making conversations feel more natural and responsive. Features like barge-in let callers interrupt without delay, speeding up issue resolution