Fake reviews can wreck your hard-earned reputation, but you aren't helpless....

https://papa-wiki.win/index.php/How_to_Handle_a_%22Scam%22_or_%22Fraud%22_Accusation_Review_Without_Losing_Your_Cool

Fake reviews can wreck your hard-earned reputation, but you aren't helpless. Start by gathering solid documentation to prove the feedback is fraudulent