If a publisher refuses to delete a negative search result, you aren’t out of...
https://www.scribd.com/document/1015962995/Can-Google-Remove-a-Result-if-the-Article-Is-True-A-Reputation-Specialist-s-Guide-207020
If a publisher refuses to delete a negative search result, you aren’t out of options. You can often mitigate the damage by requesting specific factual corrections or using the "Remove Outdated Content" tool to clear broken cached versions