Mobile AI voice agents let customers explain issues naturally, skip rigid IVR...

https://www.inter-bookmarks.win/mobile-ai-voice-agents-replace-ivr-menus-and-chatbot-back-and-forth-with

Mobile AI voice agents let customers explain issues naturally, skip rigid IVR menus, and get answers without typing into a chatbot. Grand View Research valued the conversational AI market at $10.19B in 2023. Teams still need clear handoffs to people.