Patients now expect the same convenience from their GP surgery that they get...

https://www.bookmarkidea.win/telehealth-is-changing-how-we-access-care-patients-now-expect-more-than-a

Patients now expect the same convenience from their GP surgery that they get from their banking apps. The move to digital-first care means skipping the 8 AM phone queue by using secure messaging or video consults