Using plain English and consistent UX writing clears up confusion and helps...

https://blast-wiki.win/index.php/What_Makes_a_Good_Help_Center_Article:_A_Guide_to_Effective_Support_Content_Writing

Using plain English and consistent UX writing clears up confusion and helps users move through your site smoothly. When buttons say exactly what they'll do and error messages explain how to fix problems, people feel more confident