Patients now expect the same convenience from their GP surgery that they get from their banking apps. The move to digital-first care means skipping the 8 AM phone queue by using secure messaging or video consults
In my years working in GP practice admin, I saw firsthand how difficult booking an appointment could feel for patients. Today’s digital health platforms are changing that landscape, moving beyond simple triage
Medical cannabis has been legal in the UK since 2018, prescribed by specialists for specific clinical conditions
Patients today expect the same convenience from their healthcare as they get from online banking. The days of waiting on hold for a GP appointment are fading
After nine years working in GP practice, I know that the ‘8 AM telephone scramble’ is a frustration for both staff and patients. Thankfully, the landscape of UK healthcare is changing
Patients now expect the same convenience from healthcare as they get from online banking. The move toward video consults and secure messaging means waiting days for simple updates is becoming outdated
Patients now expect the same speed from healthcare as they do from online banking. From my years in clinic admin, I see how video consults and secure portals are changing the game
Having spent nine years navigating the complexities of GP practice administration, I’ve seen firsthand how access challenges affect patient care
After years working in GP practices, I’ve seen firsthand how the pressure on traditional appointment systems can make getting care feel like a full-time job
Having spent nine years working in GP practice admin, I know the frustration of busy phone lines and fragmented care. Modern digital healthcare platforms are shifting the landscape by offering a more connected approach to patient health